Refund policy
Returns & Exchanges Policy
45-Day Hassle-Free Returns We offer returns and exchanges on unused, undamaged items within 45 days of delivery. To be eligible for a return, your item must be in its original packaging and in the same condition that you received it.
How to Start a Return
Contact Us: Email hello@revelryhomegoods.com with your order number and the reason for the return.
Authorization: We will review your request to ensure it meets our policy requirements and email you a prepaid shipping label.
Ship It Back: Print the label, attach it to your package, and drop it off at the carrier. No need to pay for postage at the counter.
Return Fees & Costs
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Return Shipping Fee: A flat $8.00 fee will be deducted from your refund to cover the cost of the prepaid shipping label.
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Restocking Fee: We do not charge any restocking fees.
- Damaged or Defective Items: If your item arrives damaged or defective, please notify us within 7 days. In these instances, we will waive the $8.00 return fee and cover all shipping costs to make it right.
Exceptions / Non-Returnable Items
For health, safety, and quality control, the following items are Final Sale:
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Personal Care Items: Soaps, lotions, and hygiene products.
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Pantry Items: All food, beverage, or consumable items.
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Gift Cards and items explicitly marked as "Final Sale" on the product page.
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Refund Processing Once your return is received and inspected, we will notify you via email. Refunds are processed back to your original payment method within 5–10 business days.
Return Mailing Address
Revelry
3120 South Grand Blvd.
P.O. Box #8470,
Spokane, WA 99203
Contact Information
Questions about our shipping or return policies should be sent to hello@revelryhomegoods.com or by phone at (509) 850-0706.