Refund policy

At Revelry, we want you to love your purchase. If something isn't quite right, we are happy to offer free returns and exchanges within 45 days of delivery for unused and undamaged items in their original packaging.

Order Cancellations

Orders can be canceled prior to entering the shipping process by contacting us immediately at hello@revelryhomegoods.com or (509) 850-0706. Because we fulfill orders quickly, cancellations cannot be guaranteed. If your order ships before we can halt it, you may initiate a return or exchange in accordance with our the process below.

Return Policy Guidelines

  • 45-Day Window: You have 45 days from the date your item was delivered to initiate a return or exchange.
  • Item Condition: To be eligible for a full refund, items must be unused, in the same condition that you received them, and in their original packaging.
  • Free Return Shipping & No Fees: Returns are 100% free. We cover the cost of return shipping and do not charge any restocking fees.
  • Authorization Required: All returns and exchanges must be authorized before you ship anything back. Please do not send returns without a prepaid label we provide.
  • Non-Returnable Items: For health and safety reasons, personal care items (soaps, lotions), pantry goods, and items marked "Final Sale" cannot be returned.
  • Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage so we can make it right.
  • Lost or Undelivered Orders: If your order has not arrived or tracking has not updated, please follow the steps in our Shipping Policy before initiating a return.

How to Initiate a Return or Exchange

  1. Contact Us: Email hello@revelryhomegoods.com or call (509) 850-0706 with your order number and the item(s) you wish to return or exchange.
  2. Receive Your Label: We will email you a prepaid, trackable return shipping label to streamline the process.
  3. Pack & Ship: Securely package your items, attach the prepaid label to the box, and drop it off at the designated carrier location (USPS, FedEx, or UPS).

Refunds & Processing

  • Inspection & Approval: Once your return is received and inspected at our fulfillment location in Spokane, Washington, we will email you confirming receipt and whether the refund has been approved.
  • Refund Processing Time: After we receive and inspect your return, approved refunds are applied to your original payment method within 3–10 business days (Monday–Friday, excluding federal holidays). Depending on your bank or card issuer, it may take additional time for the credit to appear on your statement.
  • Original Shipping Costs: Original outbound shipping charges are not refunded. Your refund will include the purchase price of the returned item(s) only.
  • Exchanges: If you are exchanging an item for a different size or style, your replacement will be processed and shipped once the carrier scans your return package. Replacement orders follow the same processing timeframes described in our Shipping Policy (typically 1–3 business days to ship, plus transit time).

Return Mailing Address

Please do not drop off returns in person. All returns must be shipped via our prepaid labels to:

Revelry
214 West 18th Avenue
Spokane, WA 99203

Contact Us

If you have any questions or need assistance with a return, exchange, or cancellation:

Email: hello@revelryhomegoods.com
Phone: (509) 850-0706


Revelry is owned and operated by Maison de Joie LLC.