Frequently asked questions
Find answers to common questions about orders, shipping, returns, and more.
No, we currently only ship within the United States.
We know you're excited to receive your items! Here is what you can expect:
- Processing Time: Most orders are processed and prepared for shipment within 1–3 business days.
- Transit Time: Once it leaves our hands, standard shipping typically takes 3–7 business days to arrive at your door.
- Total Delivery Time: In total, you can expect your curated goods to arrive within 4–10 business days from the date of your order.
Pro Tip: You’ll receive a shipping confirmation email with a tracking number as soon as your package is on its way!
View shipping policy
We always aim to ensure our customers love our products, but if you need to return an order, we’re happy to help.
We offer hassle-free returns and exchanges within 45 days of delivery for unused and undamaged items in their original packaging.
How it works:
- Please email us at hello@revelryhomegoods.com with your order number.
- Prepaid Label: We will provide you with a prepaid return shipping label to streamline the process.
- Refund: Once we receive and inspect the item, we will issue a refund to your original payment method.
A few details to note:
Return Fee: Returns are free, and we do not charge any restocking fees.
Non-Returnable Items: For health and safety, personal care items (soaps, lotions), pantry goods, and items marked "Final Sale" cannot be returned.
Damaged Items: If your order arrives damaged, please let us know within 7 days, and we will either issue a refund or replace the item at no additional cost.
View Return Policy
Once your order ships, we’ll send a shipping confirmation email with a tracking number and a link to follow your package.
If you have a Revelry account, you can also view order status and tracking details by signing in and visiting your order history.
Please allow up to 1–3 business days for processing before tracking becomes active.
We hope to open a brick-and-mortar shop eventually, but for now, we're still operating as a small online-only shop.
Our registered office at 214 West 18th Avenue, Spokane, WA 99203 is a private office and is not open for walk-in shopping or pickups.
We’re here to help.
Email: hello@revelryhomegoods.com
Phone: (509) 850-0706
Mailing & Returns:
214 West 18th Avenue, Spokane, WA 99203
Didn't find what you're looking for? Contact us — we're happy to help.